These Terms govern your interactions with ROSAI, Inc. and our AI assistant services Diane and Airis. By interacting with our services, you agree to these Terms.
ROSAI provides AI-powered assistant services including Diane (AI executive assistant) and Airis (AI voice agent), as well as related notification, routing, and workflow automation.
All calls handled by Airis are recorded. By continuing a call after the recording notification, you consent to being recorded. Recordings are used for operational, quality assurance, and legal compliance purposes only.
By providing your mobile phone number and checking the consent box on our opt-in form at my.rosai.com/sms-optin, you expressly consent to receive SMS text messages from William Duane Horton and ROSAI, Inc. at the number provided. Messages may include appointment confirmations, project status updates, and business coordination messages. Message frequency varies. Message and data rates may apply.
To opt out at any time, reply STOP to any message. After opting out, you will receive one final confirmation message. For help, reply HELP. To re-subscribe, reply START.
Your consent to receive SMS messages is not a condition of any purchase or service. We do not sell or share your phone number with third parties for their marketing purposes.
Our assistants are AI systems, not humans. They may make errors — important decisions should be verified with an authorized human representative. Our AI assistants will identify themselves as AI when asked directly.
Services are provided "as is." To the maximum extent permitted by law, ROSAI shall not be liable for indirect, incidental, or consequential damages.
Personal information is governed by our Privacy Policy, incorporated here by reference.
These Terms are governed by the laws of the State of Delaware.
Continued use of our services after updates constitutes acceptance of revised Terms.
Questions? will.horton@rosai.com